According to Blind Access Journal, Bay has been implementing visual verification and seems to be unwilling to provide alternatives. Blind users have reported that eBay has suggested that they find a sighted relative who can read the verification for them.
In the light of Google, Yahoo and other major web players offering accessible alternatives, this seems to be a backwards decision on eBay’s part. Where is the innovation and forward-thinking that has helped eBay become a leaders and one of the biggest brands in the world?
Boy Matt,
I guess that eBay is getting ‘comfortable’ with their market share. Isn’t the number of blind people using the internet closely approaching 1.5% - 2%?
Comment by Aaron — May 19, 2006 @ 10:32 am