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«May 18, 2006»

eBay Not Accessible, Turns Users Away

According to Blind Access Journal, Bay has been implementing visual verification and seems to be unwilling to provide alternatives. Blind users have reported that eBay has suggested that they find a sighted relative who can read the verification for them.

In the light of Google, Yahoo and other major web players offering accessible alternatives, this seems to be a backwards decision on eBay’s part. Where is the innovation and forward-thinking that has helped eBay become a leaders and one of the biggest brands in the world?

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1 Comment »

  1. Boy Matt,

    I guess that eBay is getting ‘comfortable’ with their market share. Isn’t the number of blind people using the internet closely approaching 1.5% - 2%?

    Comment by Aaron — May 19, 2006 @ 10:32 am

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